24-Hour Road & Tow Protection
Terms of Service
In conjunction with your Complete Savings Membership, you may receive 24-Hour Road & Tow Protection provided by Auto Road Services (ARS). There is no additional fee for receiving this coverage -- it's just one of the benefits of Complete Savings Membership! In order to make use of your coverage, you must first obtain a Membership card by registering the vehicle you wish to have coverage on with this site. Your coverage will be fully active eight (8) business days from the time you register your vehicle.

All Road & Tow Protection is to be provided by Auto Road Services, Inc. To obtain service on your covered vehicle, you must call the toll-free number printed on your membership card. This number operates 24 hours per day 365 days per year. Services obtained by calling any other service provider will not be covered under this agreement.

You must remain an active member of Complete Savings to maintain your vehicle coverage. Should you choose to discontinue your membership in Complete Savings, your 24-Hour Road & Tow Protection coverage will be terminated immediately.

Although you may later change the covered vehicle by going through the registration process again, only one vehicle will be covered at any one time. Registering a second (or subsequent) vehicle(s) will automatically cancel all coverage on the previously registered vehicle(s). Changing your vehicle registration requires a thirteen (13) -business-day waiting period before coverage will be active on the newly registered vehicle.

Your membership entitles you to the following 24-Hour Road & Tow Protection Services, provided by ARS (up to $60.00 US/$90.00 CN per incident):
  • Towing - to the nearest qualified repair shop.
    (Limit 1 tow every 120 days.)
  • Jump-Start - ARS will jump-start a weak or dead battery.
  • Vehicle Fluid Delivery - ARS will deliver gas or other vehicle fluids requested. (Cost of fluids is additional).
  • Tire Change - ARS will replace a flat with your inflated spare. If you have no spare(s), towing will be provided as outlined above.
  • Lock Out Assistance - ARS will help you get into the passenger compartment of your car. (Cost of key cutting or key replacement additional.)

Road & Tow Protection includes roadside assistance 24 hours a day, 365 days a year anywhere in the United States, Canada and Puerto Rico to change your flat tire with your inflated spare, jump start service, lock out assistance in gaining entry to the passenger compartment of your vehicle, vehicle fluid delivery and tow service. Service is valid on passenger vehicles, vans and light trucks only.

The Road & Tow Protection program is limited to one (1) tow and two (2) other services per 120-day period. Covered services are limited to $60.00 US ($90.00 CN) per incident, so most services should require no out-of-pocket expense. Any amounts over the program limit are due and payable to the service provider at the time of service. Any other services, such as repairs authorized by you, remain your sole responsibility.

You must be an active member with Complete Savings at the time service is requested. Services are activated eight (8) business days after initial registration of your vehicle and thirteen (13) business days after a change in the vehicle registered.

Exclusions and Additional Terms

Services exclude: RV's, fleet vehicles, off-road vehicles, vehicles off the road (winch out), trailers, motorcycles, any vehicle in tow, vehicles over one ton capacity, commercial vehicles, any vehicles already at a repair facility or any vehicle which at the sole determination of the service provider is in such condition that service is likely to result in damage to the vehicle. Theft, vandalism and accident related incidents are not covered. Service may not be available in areas where state/provincial providers are exclusively utilized.

WEBLOYALTY IS NOT THE PROVIDER OF THIS SERVICE AND SHALL HAVE NO RESPONSIBILITY IN CONNECTION WITH THIS SERVICE. WEBLOYALTY MAKES NO REPRESENTATION OR WARRANTY WHATSOEVER, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE, INCLUDING, AMONG OTHER THINGS, THAT THE SERVICE WILL MEET MEMBER'S REQUIREMENTS.

WEBLOYALTY WILL NOT IN ANY CIRCUMSTANCE BE LIABLE FOR ANY LOSS, HARM OR DAMAGES, WHETHER DIRECT OR INDIRECT, PUNITIVE, CONSEQUENTIAL, INCIDENTIAL, EQUITABLE OR OTHERWISE WHATSOEVER, INCLUDING ATTORNEY'S FEES OR COSTS, HOWEVER CAUSED AND WHETHER OR NOT FORESEEABLE, OR FOR CONTRIBUTION OR INDEMNITY IN RESPECT THEREOF, EVEN IF WEBLOYALTY HAS BEEN INFORMED IN ADVANCE OR OUGHT REASONABLY TO HAVE KNOWN OF THE POTENTIAL FOR SUCH DAMAGES.

THE ENTIRE LIABILITY OF WEBLOYALTY, AND THE EXCLUSIVE RECOURSE OF THE MEMBER, IN THE EVENT OF ANY CLAIM(S) FOR WHICH WEBLOYALTY MAY PROPERLY BE HELD LIABLE UNDER AND IN CONNECTION WITH RESPECT TO ANY SERVICE PROVIDED BY WEBLOYALTY, REGARDLESS OF THE FORM OF ACTION OR BASIS OF LIABILITY SHALL BE LIMITED IN THE AGGREGATE (REGARDLESS OF THE NUMBER OF CLAIMS) TO THE ACTUAL PROVEN DIRECT DAMAGES SUFFERED BY THE MEMBER AND SHALL NOT EXCEED THE MEMBERSHIP FEES PAID, INCLUDING AWARDED COUNSEL FEES AND COSTS.

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